List of common tech support problems from clients

• Mail not Received / Delivered.
• All mails not being Delivered.
• Mails Delayed
• Mail not getting fetched from POP Account.
• Mails not received from External domain.
• Mail client giving error while sending/receiving mails.
• Desktop/Panel not visible on a thin client
• Duplicate mail being delivered to blackberry
• VPN not working
• Mails not working over VPN
• Browsing not working over VPN
• Unable to access shared files over VPN
• VPN Access is slow
• Server Freezing
• IMAP Server freezing giving error
• Mail server IP Blocked at some site, De list a client domain from an RBL site like spamhaus.org