List of operational tasks requested by client

Format and reinstall Windows compute server
Change password for a user in Merce
Restore file/directory from file server's backup
Restore mailbox from mail backup
Add email forwarder for user
Create alias in Merce
Add user in to alias in Merce
Delete user from Alias
Delete an alias
Create user in Merce
Add forwarder for user in Merce
Give webmail access to a user
Give Internet access to user through Merce
Give access to particular website
Restrict access to particular website
Create new share in file server
Rename a share in file server
Give user access to a directory in file server
Revoke access from directory on file server for a user
ACL for shared folder access __CHECK_WITH_HEMANT__
Shared calendar __CHECK_WITH_Prashant_Keshvani__
Increase/decrease mail quota for user
Create VPN keys for VPN client
Install and configure OpenVPN client on windows XP/Vista and Linux
Create and install certificate for encrypted mail setup
Printer installation on Windows XP/2003/2008/ Linux
Burn CD and DVD from iso
Create iso from CD and DVD on Linux and Windows
Configure fetchmail for a user using UI
Stop inter-site mail flow
Install scanner on Windows XP and Linux
Scan a document
Add a user to modi's SMTP users list
Give direct access to Internet for a machine
Change logo in Webmail
Add a reverse pointer in DNS for a public domain
Add forward pointer entry in DNS
Add/edit an entry in easydns
Disable/Enable file server backup which is being done by xbackup
Create Merce CD with Merce logo on the front side
Check the registration info and expiry date of a domain using whois
Check health of UPS
Whitelist an IP in spamassassin
Whitelist an email address in spamassassin